mia88 Platform Privacy Notice

This page describes what we collect when you use mia88 and how we keep that data protected. We are transparent about our data practices because your trust is essential. Our commitment is to handle your information—email, payment details, identity documents, gaming activity—with the same security standards applied across our sportsbook, live-dealer, and slot game platforms.

We collect only the information necessary to operate mia88 safely and comply with legal obligations. We do not sell your data to marketing agencies. We do not share your account details with external parties without your consent, except where required by law or to process your payments and withdrawals via DANA, e-wallet, mobile banking, local payment, and bank partners.

This notice applies to all users of mia88, regardless of jurisdiction, and to all gameplay activities—whether you are betting on Liga 1 matches, playing live-dealer blackjack, spinning Aviator slots, or tracking esports markets on mia88. Your privacy rights and our obligations are set out below.

What We Collect on mia88

We collect your email address, username, and password when you create a mia88 account. We also collect identity verification documents (photo ID and address proof) to comply with anti-money-laundering and know-your-customer (KYC) requirements. This information is mandatory—without it, we cannot legally operate your account or process withdrawals.

We collect payment information when you deposit or withdraw funds. This includes your bank account or e-wallet details, transaction history, and the names associated with your payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). We do not store full card numbers or passwords—payment processors handle that directly.

Gameplay data: We collect your in-game activity—bets placed, games played, results, winnings, losses—to calculate payouts and detect fraud. This data is stored on mia88 servers and used only for account management and regulatory reporting.

We collect device information (browser type, operating system, IP address) and session logs to protect your account from unauthorised access and to improve our platform performance. We also collect location data in general form (country or region level) to verify that you are accessing mia88 from a supported jurisdiction.

How we use your data on mia88

We use your email to send account notifications—login alerts, withdrawal confirmations, promotional offers (if you opt in), and support responses. We use your identity documents solely for KYC verification and will not use them for any other purpose. Once verified, your documents are stored securely and accessed only by our compliance team when required.

We use your payment information to process deposits and withdrawals. We share this information only with our payment processors (mobile banking, local payment, online payment, e-wallet, and bank partners) who are bound by confidentiality agreements. We use your gaming activity data to calculate payouts, prevent fraud, and comply with regulatory reporting in jurisdictions where mia88 operates.

Third-party processors and data transfers

Our payment processors, hosting providers, and support tools are third parties. When you deposit to mia88 via mobile banking or local payment, your payment details leave our server and go directly to those processors. We do not control how those third parties handle your data, but we choose partners with strong security practices. You can review their privacy policies on their websites.

Our servers may sit outside your jurisdiction (for example, in Singapore, Malaysia, or other Southeast Asian regions). By using mia88, you consent to this data transfer. We maintain the same security standards regardless of server location. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, your data is treated with the same protection as if stored locally.

Cookies and tracking on mia88

We use cookies to remember your login session, language preference, and betting history. These cookies are not sold to advertisers. You can disable cookies in your browser, but this may limit mia88 functionality.

How long we keep your data

We keep your account data (email, username, identity documents, game history) as long as your mia88 account is active. If you close your account, we retain records for seven years to comply with anti-money-laundering laws. After seven years, we delete your personal data, though aggregate statistics (non-identifiable) may be retained for internal analysis.

Payment records are kept for the duration of your account plus seven years for regulatory compliance. Identity documents are deleted after successful verification unless we need to retain them due to a dispute or regulatory inquiry.

Your Rights and Our Commitments on mia88

You have the right to request access to all data we hold about you on mia88. You can ask for a copy of your account data, gaming history, and payment records by contacting our support team. We will provide this information within 14 business days in a readable format.

You have the right to request corrections to inaccurate data. If your email or address is wrong, you can update it directly in your mia88 account settings. If you cannot update it yourself, our support team can do so for you.

Deletion request: You can request account closure and data deletion. However, we will retain records for seven years as required by anti-money-laundering law. We cannot delete data sooner.

We are committed to protecting your data from theft, loss, or misuse. We use encryption for all data in transit and at rest. We restrict access to your personal information to mia88 staff who need it for their job. We conduct regular security audits and respond to any breach within 24 hours by notifying affected users.

Your choices on mia88

You can opt out of promotional emails by clicking the unsubscribe link or updating your preferences in your mia88 account.
You can enable two-factor authentication to protect your account from unauthorised access.
You can download your account data anytime by requesting it from our support team.
You can request account closure, though data will be retained as noted above.
You can review and manage your cookie settings in your browser.

Contact us about privacy on mia88

If you have questions about our privacy practices, requests to access or delete your data, or concerns about how we handle your information, contact our support team via live chat, email, or in-app help. Our team is available during business hours and will respond to privacy requests within 14 business days. If you are in a jurisdiction with a data protection regulator, you may also file a complaint with them if you believe we have violated your rights.

We update this privacy notice periodically to reflect changes in our practices or legal requirements. We notify users of material changes via email or in-app notification. Your continued use of mia88 after an update means you accept the new terms. If you do not agree, you can close your account.